Kris, I deeply appreciate your work and the outstanding result. In the future I assure you I shall attempt to be more careful. With my
new ‘quality vision’ I have very few excuses. Ali, it has been a great experience dealing with you. You have been highly professional and helpful in all our dealings. Your pleasing personality and pleasant, reassuring manner on the phone also helped me to remain composed and confident. Again, thanks to both of you for your outstanding assistance.